If you’re experiencing issues with the app, ensure the following:

1. Update to the latest version of the app from the App Store or Google Play.
2. If you can’t log in but normally log in with your email (i.e. not with Google or Apple sign-in), then reset your password by clicking “Forgot Password”.
3. If you can’t find your verification email, check your spam and junk folders.
4. For all billing inquiries, you must manage your subscriptions directly from your app store. Below are helpful resources:

•  Apple Store
•  Google Play

If the above tips do not resolve with your issue, then submit a detailed request below and breathe!

App Ticket Form.